Priority Health + Cigna Strategic Alliance

What providers need to know about our Strategic Alliance

Since 2018, Priority Health and Cigna have partnered to offer Priority Health commercial group members living or traveling outside Michigan access to Cigna's nationwide network of providers through a Strategic Alliance. 

What this means for you

• Cigna commercial employer-sponsored group members and Cigna affiliated members that get care in Michigan's lower peninsula can access the Priority Health preferred provider organization (PPO) network. This means other Cigna Strategic Alliances with other health plans can access our network. ID cards will indicate Cigna Open Access Plus^® (OAP) on the front or back of the card. The alliance excludes Individual Family Plan (IFP) purchased form Cigna or healthcare.gov and Medicare plans.
• If a patient presents an ID card with the Cigna Open Access Plus® (OAP) logo, they are covered under the Priority Health network. (Visit our FAQ for exceptions within Ancillary care.) However, claims for Cigna members should be submitted to Cigna, not Priority Health. Get details.
• Priority Health commercial group members that get care outside of Michigan have access to the Cigna Open Access Plus® (OAP) network. All Priority Health member claims should be submitted to Priority Health, not Cigna. Simply follow any instructions on the member ID card for submitting claims, submitting prior authorization requests or calling for assistance. Get more information on seeing Priority Health members outside of Michigan.

Resources

Check out this VOA Module for an overview of seeing Cigna members in Michigan through our Strategic Alliance.

Priority Health is an independent company and not an affiliate of Cigna. Any Cigna products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company. The Cigna name and other Cigna marks are owned by Cigna Intellectual Property, Inc.