Stay in your plan's network

Your MyPriority^® plan has a network of health care providers—doctors, hospitals, pharmacies, labs and more—and when you go to them to get services covered by your plan, two things happen:

1. You save money
   Priority Health negotiates the fees in-network providers charge. So, even when you're paying "full price" before you meet your deductible, you're getting a discount.
2. You save paperwork
   In-network providers bill Priority Health automatically for covered services. You'll have no claims to file.

You need pre-approval to go out of network

To get non-emergency services covered by your MyPriority plan from out-of-network (also called "non-participating") providers, you'll need Priority Health approval before you get the services. This is called "prior approval" or "prior authorization."

Suppose the treatment recommended by your primary care provider (PCP) or specialist isn't available within your plan's network. In that case, your doctors can request approval to refer you to an out-of-network provider.

Medical necessity is required for prior approvals

It's not enough that your doctor says you need the treatment from the out-of-network provider. The prior approval request has to show that the treatment is medically necessary for you.

If you get out-of-network treatment without approval

If your doctor doesn't ask for prior approval from us, or if we review your doctor's request and determine that the right, medically appropriate treatment is available from providers in your plan network and we deny your request, then you'll be responsible for 100% of the payment if you get treatment from an out-of-network provider.

Out-of-network providers may bill you even more

This is called "balance billing," where they'll charge you for the difference between their claim and what Priority Health will pay. Learn more.