Updates on seeing key provider information in Find a Doctor

Find a Doctor is used by you and your patients to access a variety of provider demographic information, but a recent change in functionality means that you’ll need to do something slightly different to see:

• Whether a provider is accepting new patients
• What tier a provider is in for tiered networks

What’s different?

Due to recent updates, you can no longer see whether a provider is accepting new patients and the tier information for health care plans when searching with “all plans” selected. However, this information is still available when you select a specific plan. See this one-pager for details.

Why the change?

Search results with “all plans” selected occasionally included inaccurate information. This change in functionality fixes that issue.

Still have other Find a Doctor questions?

Please see our Find a Doctor 101 one-pager for a guide to using the tool and seeing a patient’s plan information.