Reminder: HMA members have access to Priority Health’s network

Priority Health launched a new product on Jan. 1, 2025, called HMA. HMA is a third-party administrator (TPA) product, but HMA plan members have access to Priority Health's PPO network.* Make sure you accept this health plan, as you would with any Priority Health plan. 

Be on the lookout for this member ID card:

Follow the instructions on the back of the card to submit claims, request prior authorizations, call customer support and more.

*Excluding Bronson Healthcare providers

What resources are available for providers to work with HMA members?

Information and provider resources are all included or linked on our HMA provider landing page: priorityhealth.com/hma-providers. This page includes:

• Sample member ID card images
• Guidance on working with members: eligibility, prior authorization, claims, appeals, support
• Information on the HMA provider portal
• A breakdown of HMA tools and when to use them
• Information for providers outside of Michigan
• FAQs
• Additional resources, including a short video.

Members also have provider support cards to share with their providers, which includes the reminder that HMA members have access to the Priority Health network and a link to the provider landing page.

Will HMA ever reach out to you?

Yes, HMA may reach out directly if members report not being able to access in-network providers. After you see an HMA member, HMA may also reach out for patient care needs, asking for medical records, etc.

Questions?

Call HMA’s support line at 833.865.0141.