Professional providers: POS 02 virtual care services reimbursed at facility-based rate starting May 1

Effective May 1, 2024, we’re aligning with CMS on our reimbursement rate for professional virtual care services based on the reported place of service (POS) code.

POS code Reimbursement Products impacted*

02
Telehealth provided other than the patient's home

Reimbursement will be updated to the facility-based fee schedule rate Commercial, Medicare
10
Telehealth provided in the patient's home
Reimbursement will continue to be at the non-facility-based fee schedule rate Commercial, Medicare
 * Medicaid will also be updated to align with the state of Michigan's reimbursement rates for virtual care.

Why are we making this change?

This update aligns with CMS’s recent reimbursement changes that went into effect on Jan. 1, 2024.