Scheduled maintenance dates and times for TurningPoint's authorizations portal

TurningPoint’s authorizations portal is intermittently offline for scheduled maintenance one evening per month, from 7 p.m. on a Saturday to 12 a.m. the following Sunday (Eastern Time).

Upcoming scheduled maintenance dates include:

  • Nov. 9, 2024
  • Dec. 7, 2024
  • Jan. 11, 2025
  • Feb. 15, 2025
  • Mar. 15, 2025
  • Apr. 12, 2025
  • May 17, 2025
  • June 7, 2025
  • July 12, 2025
  • Aug. 10, 2025
  • Sept. 13, 2025
  • Oct. 11, 2025
  • Nov. 15, 2025
  • Dec. 14, 2025

On these dates, the TurningPoint authorizations portal will be unavailable to submit authorization requests for 5–10-minute intervals between 7 p.m. to 12 a.m.

You may wait to submit your authorization requests until the portal is back online, or you may choose to submit via phone or fax.