2025 Over-the-counter allowance (OTC)
Available on PriorityMedicare Value, PriorityMedicare Key, PriorityMedicare Edge, PriorityMedicare Vital.
Your over-the-counter, or OTC, benefit gives you an allowance to spend on health and wellness products like aspirin, cold medicine, compression socks, bathroom safety devices and more.
You'll receive a Priority Health Medicare OTC card and catalog in the mail. Your card will be pre-loaded with OTC funds and ready to use on the day your plan begins.
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OTC allowance amounts vary by plan. Please note, unused OTC allowance does not roll over. Monthly allowances expire on the last day of each month. Quarterly allowances expire on March 31, June 30, Sept. 30 and Dec. 31. |
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| PriorityMedicare Key Regions 1-2: $75 quarterly Regions 3-4: $45 quarterly Region 5: $80 quarterly |
PriorityMedicare Value Region 1: $50 quarterly Regions 2-5: $25 quarterly |
PriorityMedicare Edge All regions: $25 monthly |
PriorityMedicare Vital All regions: $25 monthly |
Using your OTC allowance
Get started with your online member account at priorityhealth.com/shopOTC.
In your online member account, you'll be able to check your available balance, shop online, find participating stores, search eligible products, view your transaction history and more. The video below will show you how to set up and navigate your member account.
There are three ways you can shop using your OTC benefit:
- Order online: View and purchase products online anytime at priorityhealth.com/shopOTC or through the OTC mobile app. To download the app, search “Priority Health OTC” in the Apple App Store or Google Play.
- Shop in-store: Shop at Meijer, Kroger, CVS, Walgreens, Walmart and other participating store locations near you. You can search for retailers near you at any time by going to priorityhealth.com/shopOTC and using the "Find a Store" tool.
- Call for delivery: Call 833.415.4380 (TTY 711) Sunday - Saturday 8 a.m. - 8 p.m. EST to place an order after reviewing the items in your OTC catalog. Have your selected product names, OTC card number and shipping information available.
Your unused OTC allowance does not roll over.
For more program detail or to place an order, visit priorityhealth.com/shopOTC, the Priority Health OTC mobile app, or call 833.415.4380 (TTY 711) Sunday - Saturday 8 a.m. - 8 p.m. EST.
Please find the county you reside in from the list below to determine your plan region.
Region 1: Allegan, Barry, Kent, Lenawee, Ottawa
Region 2: Berrien, Calhoun, Cass, Ionia, Isabella, Kalamazoo, Mason, Midland, Missaukee, Montcalm, Muskegon, Newaygo, Oceana, Osceola, Otsego, St. Clair, Van Buren, Wexford
Region 3: Alcona, Antrim, Benzie, Charlevoix, Clare, Crawford, Grand Traverse, Hillsdale, Lake, Lapeer, Leelanau, Manistee, Mecosta, Monroe
Region 4: Alpena, Cheboygan, Eaton, Emmet, Gladwin, Gratiot, Iosco, Jackson, Kalkaska, Montmorency, Oscoda, Presque Isle, Roscommon, Sanilac, Shiawassee, St. Joseph
Region 5: Arenac, Bay, Branch, Clinton, Genesee, Huron, Ingham, Livingston, Macomb, Oakland, Ogema, Saginaw, Tuscola, Washtenaw, Wayne